Over two years prior to switching to Employers Edge, we had articulated the requirements that we were lacking during our introductory meetings with them.
Employers Edge recognized that what we wanted made sense for their current customers as well. They had redesigned their unemployment claims management system with improved capability, even though there was no guarantee that we would ever become a customer. That is the kind of unemployment provider that we were looking for - innovative and solution-oriented.
Why Did We Choose Employer's Edge?
They provided the unemployment solution we had been seeking for many years at very competitive fees, and their EdgeWise system delivers a high level of performance.
We couldn't get an accurate representation of our true volume with two prior unemployment companies. Employers Edge delivered the technological solutions we needed. We had other complicated technology requirements, like real-time data capabilities. These communications were set up and installed quickly, making the transition easier.
Employers Edge is easy to do business with. We benefit from active participation of management in understanding our ongoing needs.