We had been working with two of the country's large unemployment services, but neither firm could capture, track, and report on the claims activity to the level of detail unique to the staffing industry. We had asked our prior unemployment vendors for this functionality, but were told that their systems couldn't do it. Over two years prior to switching to Employers Edge, we had articulated the requirements that we were lacking during our introductory meetings with them. Employers Edge recognized that what we wanted made sense for their current customers as well. Without hesitation, they redesigned their unemployment claims management system with this improved capability, even though there was no guarantee that we would ever become a customer. That is the kind of unemployment provider that we were looking for - innovative and solution-oriented.
"We sought out an innovative partner that was highly capable from a technology standpoint. Employers Edge met these needs..."
I am responsible for managing unemployment compensation for one of the nation's largest staffing companies. Our industry presents unique challenges, and Employers Edge delivered the technological solutions we needed.
Why did we choose Employers Edge?
- They provide the unemployment solution we had been seeking for many years at very competitive fees, and their EdgeWise system is at a much higher level of performance and sophistication than their competition.
- We couldn't get an accurate representation of our true volume with two prior unemployment companies. Employers Edge delivered the technological solutions we needed. We had other complicated technology requirements, like real-time data capabilities. These communications were set up and installed painlessly, making the transition very easy.
- Employers Edge is easy to do business with. We benefit from active participation of senior management in understanding our ongoing needs.
Lowered our costs
Delivered excellent training
Reduced our missed claims
More responsive and better results
Received unexpected $250k refund check
Greater responsiveness + more diligent follow up
Now saving over 100k each year
Find Your Edge: Leading Edge Technology
At Employers Edge, we pride ourselves on being far more than simply another vender. Our team works hand in hand with your leadership to align with your goals and help meet your strategic objectives. We understand that how you manage your human assets is one of the most critical drivers of your company. Your choice in an unemployment service provider will have substantial financial implications that reach far beyond your day-to-day operations. Our flexible model and customer-centered approach ensures that we deliver the process, technology and results optimal for your needs and goals. Contact us today to see how we can support your business.