Jennifer's Story

"We transitioned both our unemployment claims management and the employment & income verification services to Employers Edge..."

 

I am the Director of Finance for a 6,000 employee company that assists large retailers in preparing their store openings and closures. We were not happy with the performance of our unemployment cost management provider. Plus, we were having recurring challenges from the vendor's side with the payroll feed.

We moved both the unemployment insurance and employment & wage verification services to Employers Edge eliminating the need for two vendors. Using just one vendor has reduced our IT department's workload and lowered our overall costs. Their payroll feed accommodated the needs of both services - streamlining much of the data needed for the unemployment claims administration services and offering all of the data needed for the employment and wage verification processing. The IT department was very pleased with this move because Employers Edge's payroll file required much less IT bandwidth and resources to produce on a weekly basis.

Why did I choose Employers Edge?

  • Their references were exceptional.
  • We wanted a more effective solution in both areas, and we were looking to streamline the entire process under one vendor.
  • The IT department found Employers Edge's offering to be a much better solution for us.
  • We no longer feel like we are continually battling City Hall. Employers Edge has been flexible and accommodating and easy to do business with from the beginning.