I am the Vice President of Benefits, Compensation & HR Administration for a 13,000 employee retailer with 850 locations. I have learned that when I don't hear any noise from the field about a particular service, that usually means that the service is getting the job done. Unfortunately, I noticed a significant spike in complaints from my retail locations about unemployment compensation provider - moving me to evaluate other services.
I chose Employers Edge after careful consideration. Since we are so large, I had some concern about the transition. Thankfully, those concerns were unfounded. Moving to Employers Edge was one of the easiest vendor transitions that I have ever completed. It was well organized and quick. Transition actually delivered added value as Employers Edge presented new solutions that made our process even more efficient and effective.
Why Did We Choose Employer's Edge?
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I have enough on my plate and don't have time to put out fires because of vendor issues. I need a vendor that I can rely on.
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They are responsive and customer service oriented. Transition was a quick.
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Employers Edge brought innovative solutions to us that we had never considered that delivered added value.
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They are easier to do business with. Their personnel are friendly, knowledgeable and professional.
