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Frequently Asked Questions (FAQs)

The cure for the common question

What is InVerify?

InVerify is an employment & income verification service. It is designed to help Private & Government verifiers obtain access to employment information in response to an employee’s request for some type of service or benefit. For questions regarding access or registration follow the steps online or call our support line (877) 235-3343 extension 7.

Why should I use this service?

Using InVerify’s online verification service helps ensure you are using the most accurate and timely information available when making decisions based on someone’s employment information. Our data comes directly from our Employer’s which eliminates the possibility of fraud, coming from employees falsifying Paystubs, W2s, or other employment related documents.

Who are Verifiers?

A Verifier is a person or organization that is trying to verify another person’s employment or income information. Examples of verifiers include Mortgage Companies, Government Agencies, Property Managers, Leasing Agencies, and potential Employers for new jobs.

Can anyone verify my information?

No. An employee must give permission for someone to verify their income information. Providing permission is easy for the employee, they provide SSN, Company Code and if applicable an Income Key.

Why do I have to register as a user?

InVerify works diligently to ensure users of our system are properly identified and have a permissible reason for verification as defined by the Fair Credit Reporting Act. All users of our system must accept our Verifier Agreement prior to performing a transaction as well as identifying the reason for the verification.

What is the source of the information and how often is it updated?

Our data comes directly from Employer’s. They provide us with information in a specified file format and defined intervals. InVerify loads the information directly into the system. Most employers send us an update of their information each pay period. Commonly seen pay periods include Weekly, Bi-Weekly, Semi-Monthly and Monthly.

What is a Government Agency?

An agency that provides state or federal aid to qualified applicants, for example, Social Services, Human Services, Social Security Administration, Family Services, Housing Authorities, Work Programs and Medicaid are examples.

Do Employees need to register as a Verifier?

Employees do not need to register as verifiers. They need to provide authorized verifiers with Company Code, SSN, and Income Key to allow them access to their information. Employees can login through the “Employee” section to setup and manage their Income Keys including an expiration date.

Where do I receive my Employee Login?

Your employer will provide you with Login information to setup and manage your Income Key.

What if my Employees do not believe the information provided is correct?

Please contact the InVerify customer support line to facilitate the resolution process.