I am the Director of Finance for a 6,000 employee company that assists large retailers in preparing their store openings and closures. We were not happy with the performance of our unemployment cost management provider. Plus, we were having recurring challenges from the vendor’s side with the payroll feed.
We moved both the unemployment insurance and employment & wage verification services to Employers Edge eliminating the need for two vendors. Using just one vendor has reduced our IT department’s workload and lowered our overall costs. Their payroll feed accommodated the needs of both services – streamlining much of the data needed for the unemployment claims administration services and offering all of the data needed for the employment and wage verification processing. The IT department was very pleased with this move because Employers Edge’s payroll file required much less IT bandwidth and resources to produce on a weekly basis.