I’m a Corporate HR Manager for a 25,000-employee company in the health care industry. Our company utilized an unemployment service provider, but their performance and service delivery was sub-par. Many claims were missed entirely. Of the claims that were received, too many of them were not being responded to by the statutory deadlines. It was costing our company a fortune in missed opportunities.
We decided to look for more effective unemployment representation. After an exhaustive search, we selected Employers Edge – and they quickly fixed all of these costly problems. They aggressively worked with the state agencies to make certain that all of the time sensitive documents could all be accounted for and effectively managed. Our field personnel immediately noticed greater responsiveness and more diligent follow up. These improvements in service delivery brought 6 figures in additional savings annually to our bottom line.