I am the CEO of a large HR consulting company with over 3000 customers. We had been managing unemployment consulting services for our customer base for a long time. The internal resources that it took to manage unemployment claims for our clients became a significant expense, so we decided to consider the possibility of outsourcing unemployment claims processing to save money.
We thought we had a really solid handle on unemployment claims management until we saw their EdgeWise system. That was the moment when we realized that we could deliver a whole new level of sophistication and added value to our customer base. From their aggressive approach to unemployment claims management to their EdgeWise systems auditing, tracking and reporting capabilities, Employers Edge has helped us provide a more affordable and effective service to our customers.