Mattie's Story...
With over 1,000 locations, we had a large number of claims that weren’t being responded to...
I am the Senior Vice President of Human Resources for an employee services company with over 100,000 employees. I realized that there were some problems with our current unemployment provider, but I wasn’t sure anyone else was big enough to manage our very large and complex national account. Until shown, I did not realize how many claims were not being responded to – nor the staggering cost (over a million dollars annually) associated with these missed claims.
With that revelation, making a change became a necessity, and our team chose Employers Edge. They quickly gained centralized control of our unemployment claims processing. Our claims volume is so large that eliminating this single problem generated additional savings of over a million dollars each year. We were pleasantly surprised at how easily Employers Edge fixed these costly problems.